By the end of the month, I will have cut a cord that has been in my entire (almost 6 decade) life – a landline phone. And I can thank the striking FairPoint Unions for giving me the impetus for having done so for shoddy service. If the service your company provides fails to meet expectations (or even worse, fail to deliver even the BASIC level of service), don’t be surprised that when consumers have alternative choices, they take them. And so I have.
When those that strike at a company because they believe they have been hurt, what they often fail to take in consideration is that those that REALLY get hurt are their customers. You know, the folks that actually pay for their salaries and bennies. In a monopoly situation, they have no recourse – they have to suck it up, sit in silence, and just steam while the strikers strike; customers be damned as they just become part of the process. Even better, in some cases, as the “wronged” customers would be bringing heat to the company – another club, indirectly, wielded by customers on the part of the strikers.
That is if the company / strikers have no competition. When there is, there are options. And so I did.




