So McDonald’s Thinks It Can Force “Ordering Compliance”? The Follow Up - Part 1 - Granite Grok

So McDonald’s Thinks It Can Force “Ordering Compliance”? The Follow Up – Part 1

MDs Complaint sign

Although I finished my previous post concerning the bad Customer Service experience we had, as well as emailing its contents to the two entities whose dreary jobs must be in handling complaints,  late last night, I kinda figured that some kind of contact would be made by now. After all, one (that would be me) would be a mere anecdote.  Two, the lady customer who also experienced the same problem, starts to think “perhaps there’s a real problem”.

However, no contact – no email, no call, no smoke signals.  So I called them: 603-723-0864.  Hit “0” when the automated attendent said “Customer complaints” and was routed to nice sounding lady, after hearing why I was calling, said she’d transfer me…and then promptly picked up again as the right person was in a meeting. Took my name, my phone,  and I gave her my email address.

Then for giggles, told her that my email to them has probably now been seen by 8-10,000 people as I run the largest and most influential NH political blogsite.  Kinda stunned silence at the other end.

Let’s see how long it now takes – although I’m heading out shortly to take the Grandson to a book faire.

To Be Continued – the case of “you can order your hamburger anyway you want but you can only order it in the way we allow you to“.

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