Quick little story: the Youngest needed money. Since my name hasn’t been on his bank account for years (like when he was deployed), I just couldn’t simply transfer money from my account to his. I really didn’t want to drive all the way to him and he’s not on PayPal. What was left?
They tout themselves as “Send money as quick as a click”. I found out otherwise real quick. More than a single click. More than a few words, too.
First time, you had to enter in a bunch of different information but not much more than a regular shopping cart / checkout process. But it was not “quick as a click”. Now this was the second time – I expected faster, easier, and less intrusive. Do you think my expectations were met?
Er, no.
Immediately after entering some more info, my humongous transaction amount – a WHOLE $40 (and don’t forget the $4.99 transaction fee) – was immediately put on hold. Really? On hold? Oh, security purposes? Really? it wasn’t like I had a coupla more zeroes to the left of the decimal point that actually needed “security”, right? I’m betting that this amount was a LOT less than a lot of the remittances being sent back to Mexico from ILLEGAL ALIENS. People that aren’t supposed to be here. Heck, I’ve been at the same house for 32 years and the same company for 19.
So the first email that came is said “We are reviewing your transfer”. Really, in this age of instant connections, you couldn’t ding my debit card a few hundred times to set up the advanced pull during the period it took to email me? Just once would have been enough to see that there was plenty to cover that measly $40.
No.
The next email was “We apologize for the inconvenience, but your money transfer is on hold.” Huh? “While reviewing your transfer, we came across some information that we wanted to confirm”? What information – I gave you my name, billing address, debit # et al; what needs to be confirmed.
This is no longer “Send money as quick as a click”. And then I had to call them. Yup, I wasn’t taking money from them but GIVING them money. Why is it that I had to call? So, I did. Bad move.
Pleasant enough drill instructor, I guess. Repeated the info I had already entered.
“WHO are you sending this to?”
Er, my SON?
“What is his name?”
WTF? I already entered that – and gave her the Youngest’s name again.
“Your age? WHAT? I asked her WHY that was needed. Again, I’m SENDING money – what does my age have to do with it
“Well, I have your birthdate right here – how old are you?”
Snarkily – well, then you’re on a computer, go ahead and compute it. I really am older than any minimum age requirement that you might have. From the sound of your voice, I bet I could be your Grandpa, deary.
That didn’t go over to well with her. I giggled – but only to keep from using my outside voice. With someone using a leafblower. Riding a Harley.
She started in on yet ANOTHER question. ENOUGH!
Again: “Send money as quick as a click”.
This is not it. I said I was no longer going to answer any more questions that had nothing to do with an actual SMALL transaction.
And with that, it was an assumed CANCEL.
I told the Youngest to sign up for PayPal. That really is “Send money as quick as a click”.
Waste of my semi-valuable time.
