“You can Check in any time you like but you can never leave.”
After getting a full-time job with benefits, (Melissa) Battles went to disenroll from the Obamacare insurance she purchased through HealthCare.gov. But trying to disenroll from Obamacare turned out to be a full-time job in itself.
“The first person I spoke with after being on hold for 49 minutes couldn’t do anything and they had to refer me to a specialist, who still couldn’t do anything,” Battles said. “They had to refer me to an event resolution center. There was no email address, there’s no direct number to the event resolution center, only the main 800 number. And there’s no mailing address to file any type of grievance or complaint about how it’s handled.”
